1. Privacy Policy

Last updated: MARCH 2025

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use your personal information to provide and improve the Service. By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of the Privacy Policy Generator.

Interpretation and definitions

Interpretation

Words whose initial letter is capitalised have the meaning defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy

Account means a unique account created for the User to access our Service or parts thereof.

An affiliate is defined as an entity that controls, is controlled by, or is under common control with a party, where ‘control’ means ownership of 50 per cent or more of the shares, stock or other securities giving the right to vote in the election of directors or other management powers.

The Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AN HOTELS S.r.l., Via dell’Unione, 3 – 20122 – Milan.

Cookies are small files that are placed by a website on the user’s computer, mobile device or any other device and that contain, among other things, details of the user’s browsing history on that website.

The country refers to: Italy

Device means any device capable of accessing the Service, such as a computer, mobile phone or digital tablet.

Personal data means all information relating to an identified or identifiable individual.

The service refers to the website.

Service Provider refers to any natural or legal person who processes data on behalf of the Company. It refers to companies or third persons employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

Usage Data refers to automatically collected data generated by the use of the Service or by the Service infrastructure itself (e.g. the duration of a page visit).

The website refers to AN Hotels, accessible from https://an-hotels.com/.

User means the individual who accesses or uses the Service, or the company or other legal entity on whose behalf such individual accesses or uses the Service, as the case may be.

Collection and use of personal data

Types of data collected

Personal Data

When using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

E-mail address

First and last name

Telephone number

Address, State, Province, Postcode, City

Usage data

Usage data

Usage Data are collected automatically during the use of the Service.

Usage Data may include information such as the Internet Protocol address of the User’s device (e.g., IP address), browser type, browser version, the pages of our Service visited by the User, the time and date of the visit, the time spent on such pages, unique device identifiers and other diagnostic data.

When You access the Service from or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device You are using, the unique ID of the mobile device, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser You are using, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service from or via a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to monitor activity on Our Service and store certain information. The tracking technologies we use are beacons, tags and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:

Cookie or browser cookie. A cookie is a small file placed on the User’s device. You may instruct your browser to refuse all cookies or to indicate that a cookie has been sent. However, if you do not accept cookies, you may not be able to use certain parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies.

Web Beacons. Certain sections of our Service and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited those pages or opened an e-mail and for other website-related statistics (e.g., recording the popularity of a particular section and checking system and server integrity).

Cookies can be ‘persistent’ or ‘session’ cookies. Persistent cookies remain on your computer or mobile device even when you are offline, while session cookies are deleted as soon as you close your web browser. To learn more about cookies, please refer to the website’s Privacy Policy article.

We use both session and persistent cookies for the purposes indicated below:

Necessary / essential cookies

Type: Session cookie

Administered by: We

Purpose: these cookies are essential to provide the user with the services available through the website and to allow them to use some of its features. They help authenticate users and prevent fraudulent use of their accounts. Without these cookies, the services you request cannot be provided and we only use them to provide those services.

Cookie Policy / Cookie Acceptance Notice

Type: Persistent cookies

Administered by: We

Purpose: These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies

Type: Persistent cookies

Administered by: We

Purpose: These cookies allow us to remember choices you make while using the Website, such as your login details or preferred language. The purpose of these cookies is to provide you with a more personal experience and to prevent you from having to re-enter your preferences each time you use the Site.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of personal data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the use of our Service.

To manage your account: to manage your registration as a user of the Service. The Personal Data you provide may enable you to access various features of the Service that are available to you as a registered user.

For the performance of a contract: the development, fulfilment and execution of the contract for the purchase of products, articles or services purchased by you or any other contract entered into with Us through the Service.

To contact you: To contact you by email, telephone call, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application, about updates or information notices relating to contracted features, products or services, including security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or for which you have requested information, unless you have chosen not to receive such information.

Manage your requests: To assist and manage your requests to us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which personal information we hold about users of our services is among the transferred assets.

For Other Purposes: We may use your information for other purposes, such as analysing data, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.

We may share your personal data in the following situations:

With service providers: We may share your personal information with service providers to monitor and analyse the use of our service, to contact you.

For corporate transfers: We may share or transfer your personal information in connection with, or in the course of negotiating, any merger, sale of corporate assets, financing or acquisition of all or part of our business to another company.

With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

With business partners: We may share your information with our business partners in order to offer you certain products, services or promotions.

With other users: when the user shares personal information or otherwise interacts in public areas with other users, this information may be viewed by all users and may be publicly disclosed to the outside world.

With your consent: We may disclose your personal data for any other purpose with your consent.

Retention of personal data

We will retain your Personal Data only as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when such data is used to enhance the security or improve the functionality of our Service, or when we are legally required to retain such data for longer periods of time.

Transfer of personal data

Your information, including Personal Data, is processed at the Company’s operational offices and at any other location where the parties involved in the processing are located. This means that such information may be transferred to – and maintained on – computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

The user’s consent to this Privacy Policy followed by the submission of such information constitutes the user’s consent to such transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to any organisation or country unless there are adequate controls in place, including the security of your data and other personal information.

Deleting Personal Data

You have the right to delete or request the Company’s assistance in deleting the personal data we have collected about you.

Our Service may give you the option of deleting certain information about yourself from within the Service.

You may update, change or delete your information at any time by logging into your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access, correction or deletion of any personal information you have provided to us.

Please note, however, that we may need to retain some information when we have a legal obligation or legitimate basis to do so.

Disclosure of personal data

Commercial transactions

If the Company is involved in a merger, acquisition or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose your personal data believing in good faith that such action is necessary for:

Fulfilling a legal obligation

protect and defend the rights or property of the company

prevent or investigate any wrongdoing in connection with the Service

protect the personal safety of service users or the public

Protecting against legal liability

Security of personal data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s privacy

Our Service does not target persons under the age of 13. We do not knowingly collect personally identifiable information from persons under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personally identifiable information, please contact us. If we become aware that we have collected personally identifiable information from persons under the age of 13 without verifying parental consent, we take steps to remove that information from our servers.

If we must rely on consent as the legal basis for processing user information and the user’s country requires the consent of a parent, we may require the parent’s consent before collecting and using such information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly recommend that you review the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you by e-mail and/or with a prominent notice on our Service before the change becomes effective and will update the ‘Last Updated’ date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will be effective at the time they are posted on this page.

Contact

If you have any questions about this Privacy Policy, you can contact us:

By e-mail: info@an-hotels.com

Visit this page of our website: https://an-hotels.com/contatti/